Returns policy

We are committed to providing you with a quality experience at Niobium. Products purchased online can be returned within 30 days of delivery with a returns form to Niobium Online or any Niobium store to receive an online store credit or a refund. If the item is not available it can be exchanged for an item of the same value. Returned products must be unused, unworn and unwashed, with all original packaging and be accompanied with the original receipt. The following items are not eligible for return or exchange: gift cards, earrings, underwear, swimwear, clearance products and perishable goods such as food. We also do not accept products that are intimate or sanitary goods, hazardous materials, flammable liquids or gases. Niobium does not accept returns due to change of mind, please choose carefully. The refund will be in the same form as your original payment. If a product is faulty, we will meet our obligations under the Consumer Guarantees Act 1993 to provide a remedy.