Privacy policy

In this policy, "Personal Information" includes but is not limited to information about an identifiable individual, and includes your name and contact details. Your privacy is important to us and we want to be sure that you understand the terms and conditions of how we collect information and use this information. We will always collect, store, use and disclose your Personal Information in accordance with the Privacy Act 2020 (**Privacy Act**). When you register online, you give us your consent to process and use the data you have provided in accordance with these Terms and the Privacy Act. This privacy policy applies to all users of this website. **What information do we collect?** You may make a purchase online, send us an email, enter a competition, join our email club or make an enquiry. When you visit our website, we may collect more information such as the address of your internet provider, the name of the webpage directing you, or your clicks and activity on our website. Personal Information may be collected about you from third parties (including our third party affiliates or partner companies and from marketing or advertising companies) who may provide us with such information as a part of their relationship with us. We may combine this information with other information that we hold. **How is your Personal Information used?** We collect your Personal Information to contact you or send you product updates, promotional information, and/or to process any orders you may place with us or to let you know about special deals or competitions by email, telephone or posted mail from time to time. We will not do this unless we have your express or deemed consent to do so, usually at time of signing up to our email club database or registering for online shopping. By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be), and to receiving such communications which promote and market our products and/or services from time to time. These emails and texts will always include an “unsubscribe” facility. If you do not wish to receive them, you can update or delete your records by emailing us: support@niobium.co.nz. If you choose not to provide us with your contact details as described within this policy we may not be able to provide you with information about products or services that you may want, or fulfil your online order, including information about special promotions or competitions. **Disclosure of your Personal Information** We will never sell, give or rent your Personal Information to anyone else as part of a mailing list without your specific permission. We may need to share your Personal Information with third parties that perform service on our behalf such as sending mail and emails, or to enable us to respond to your enquiries or to advise you of success in a competition or promotion. No third parties will be permitted by us to use, copy or keep your Personal Information for any other reason. The aggregated data (not personally identifiable information) may be shared with third parties such as advertisers or other partners. We may also disclose your Personal Information where such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your Personal Information. The Privacy Act gives you the right to request a copy of all Personal Information we hold about you and to ask for it to be updated by emailing us at support@niobium.co.nz. We may require identification from you before confirming the status of any information we hold. **Cookies** Our website may use cookies – small files that reside on your computer and are recognised by our server when you visit our website. When you visit our website we may use your IP address and cookies to provide certain functionality to you and to better understand how our services are being used. If you prefer, you can turn them off in your browser and /or delete them from your hard drive. You will still be able to visit our website, but you might lose some functions of the website. If you follow a hyperlink from this website to external websites they will have their own privacy policies and use of cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and this is at your own risk. **Storage and security** We take security seriously and take all reasonable steps to ensure your Personal Information is kept as securely and confidentially as possible, and protect it from loss, unauthorised or accidental access, disclosure, alteration, loss, destruction and actions which prevent us from accessing your Personal Information on a permanent or temporary basis (**Privacy Breach**). However when giving us your details and information, you need to be aware that we are working in an internet / electronic information storage environment and we cannot accept responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of Personal Information which you submit to us. We use industry standard (or better) administrative, physical and technical protections to safeguard the security, privacy, confidentiality and integrity of your Personal Information. If your Personal Information is subject to a Privacy Breach that is likely to cause you serious harm, we will notify you and the Privacy Commissioner in accordance with our obligations under the Privacy Act. By accessing and using this website you accept that, and will not hold us responsible for any breach of security. If you are registered with us and would like to delete or update your registration and personal details from our database, please contact us by emailing support@niobium.co.nz. By accessing and using this website you consent to our collection, use and disclosure of your information as described in this policy. **Microsoft Clarity** We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the [Microsoft Privacy Statement](https://www.microsoft.com/privacy/privacystatement).